Conversation AI is an excellent tool for engaging with customers, even when you’re unavailable. However, some business processes require a specific sequence of steps. If you’re looking to streamline workflows while maximizing the benefits of your bots' interactions, this feature is perfect for you!
Controlling the flow of conversations with bots allows for a more human touch in interactions. By incorporating natural delays into exchanges, enabling tailored interactions for specific use cases, and providing granular control over response timing, you can create a more engaging and realistic conversational experience.
Conversation Bots use AI to allow for easy contact replies. Controlling and easily monitoring those conversations is key to ensuring customer satisfaction, which you can now do directly from the message composer for more personalized interactions.
