Training your Conversation AI Bot to reflect your voice is an ongoing process. As it learns and evolves, continuous monitoring of its interactions with customers remains essential.
Your conversation bot helps you carry customer interactions with less effort. However, when a specific phrase or condition is met that would normally cause you to end the conversation how do you teach the bot to stop? With this new action, you can create an auto-stop when these conditions are met, such as the customer saying goodbye.
Conversation AI is an excellent tool for engaging with customers, even when you’re unavailable. However, some business processes require a specific sequence of steps. If you’re looking to streamline workflows while maximizing the benefits of your bots' interactions, this feature is perfect for you!
Controlling the flow of conversations with bots allows for a more human touch in interactions. By incorporating natural delays into exchanges, enabling tailored interactions for specific use cases, and providing granular control over response timing, you can create a more engaging and realistic conversational experience.
