Your Conversation AI helps you manage customer interactions while keeping your brand identity in mind. To get the best responses, they need to be trained, so we’re glad to include a new feature that simplifies this process.
How you train your AI bot to handle conversations will yield different results, as you use multiple assistants, finding which fits your business needs better will be easier than ever with the addition of Dashboards to your Conversation AI tab.
Training your Conversation AI Bot to reflect your voice is an ongoing process. As it learns and evolves, continuous monitoring of its interactions with customers remains essential.
Your conversation bot helps you carry customer interactions with less effort. However, when a specific phrase or condition is met that would normally cause you to end the conversation how do you teach the bot to stop? With this new action, you can create an auto-stop when these conditions are met, such as the customer saying goodbye.
